- Introduction to Mattress Delivery and the Role of Mattress Firm
- The delivery process at Mattress Firm: from purchase to arrival
- Delivery Options Available for Customers
- Coverage Areas and Shipping Fees
- How long does it take for a mattress to be delivered?
- Special considerations for delivery during peak seasons
- Conclusion: Why choose Mattress Firm for your mattress delivery needs?
Introduction to Mattress Delivery and the Role of Mattress Firm
Purchasing a new mattress is an exciting investment that can greatly improve your sleep quality and overall well-being. However, once you've found the perfect mattress, the next step is getting it to your home. This is where mattress delivery services come in, and Mattress Firm is here to help make the process as effortless as possible.
Mattress Firm is one of the leading retailers for mattresses in the United States, offering a wide range of brands and styles to suit every preference and budget. Along with providing high-quality mattresses, they also offer excellent delivery services to ensure your new mattress arrives safely and on time.
- Expert Delivery Professionals: Mattress Firm employs a team of experienced and trained professionals to handle the delivery process. This ensures that your mattress is handled with care and delivered to your doorstep without any hassle.
- Convenient Delivery Options: Mattress Firm offers various delivery options to cater to the different needs and schedules of their customers. This includes standard delivery, same-day delivery, and even white-glove delivery for those who need help with setup and disposal of their old mattress.
- Wide Coverage Areas: With over 2500 locations across the country, Mattress Firm can deliver to most areas within the United States. This makes it convenient for customers, no matter where they are located.
Now that you have an overview of what to expect from Mattress Firm's delivery services, let's dive into the delivery process itself.

The delivery process at Mattress Firm: from purchase to arrival
When you make the decision to purchase a new mattress, you want to be sure that it will arrive safely and on time. Mattress Firm understands this and has developed a seamless delivery process to ensure a stress-free experience for its customers.
Once you have selected and purchased your desired mattress, the delivery process begins. You will receive an email confirmation of your purchase and a tracking number for your order. This allows you to stay updated and informed about the status of your delivery.
After processing your order, Mattress Firm will then schedule a convenient delivery date and time with you. You can choose to have your mattress delivered to your doorstep or you can opt for white glove delivery, where the team will bring the mattress into your home and set it up for you.
On the day of your scheduled delivery, the team will contact you to confirm the time and will also provide a call when they are on their way. This ensures that you are prepared and available to receive your new mattress.
If you have opted for white glove delivery, the team will also remove and dispose of your old mattress, leaving you with a hassle-free experience.
Mattress Firm takes great care in packaging and transporting your mattress. They use protective plastic covers and secure straps to ensure your mattress arrives in pristine condition.
Upon arrival, the team will place your mattress in the room of your choice and ensure that it is set up according to your preferences. Before leaving, they will also give you a chance to inspect the mattress and address any concerns you may have.
Delivery Options Available for Customers
At Mattress Firm, we understand that every customer has unique needs and preferences when it comes to mattress delivery. That's why we offer different delivery options to suit your specific requirements.
- Standard Delivery: Our standard delivery option is available free of charge for all orders. Your mattress will be delivered to your doorstep within 3-5 business days, depending on your location.
- White Glove Delivery: For customers who want a hassle-free experience, we offer our White Glove delivery service. This premium option includes delivery to your room of choice, set-up of your new mattress, and removal of your old mattress. This service is available for a flat fee of $99.
- Same-Day Delivery: Need your mattress urgently? Our same-day delivery option is perfect for you. Place your order before noon and receive your mattress by the end of the day. This service is available for a fee of $129.
No matter which delivery option you choose, rest assured that our team will handle your mattress with care and professionalism. Additionally, all mattresses come compressed in a box, making it easier to maneuver within your home.
Coverage Areas and Shipping Fees
When it comes to purchasing a new mattress, one of the top concerns is how it will be delivered to your home. Luckily, Mattress Firm offers nationwide coverage for mattress delivery, making it easier than ever to get your perfect bed right at your doorstep.
Mattress Firm has over 2,400 locations across the United States, allowing them to reach a wide range of customers and deliver their products efficiently. However, it's important to note that certain remote or rural areas may have limited delivery options or additional fees.
To determine if your location is covered by Mattress Firm's delivery services, you can visit their website and enter your zip code in the designated field. This will provide you with information on availability and any potential shipping fees that may apply to your area.
If you live in an area with limited delivery options, you can also choose to pick up your mattress from the nearest Mattress Firm store. This is a great option for those who prefer to physically see and test out the mattress before purchasing.
When it comes to shipping fees, Mattress Firm offers competitive rates and occasionally runs promotions that waive or reduce shipping charges. It's always a good idea to check their website or inquire with their customer service team for any current deals or discounts.
For customers who live in areas with standard delivery options, the fee ranges from $79 to $149, depending on the distance and accessibility of the location. An added bonus is that Mattress Firm offers free shipping for orders over $499, making it even more affordable to get your new mattress delivered.
In addition, Mattress Firm also offers white glove delivery services for an extra fee. This includes not only the standard delivery of the mattress but also installation and removal of your old mattress. This can be a great option for those who need extra assistance or simply want a hassle-free delivery experience.
Overall, Mattress Firm has a variety of delivery options to cater to different needs and budgets. Whether you live in a remote area or want the convenience of white glove delivery, they have you covered. With their extensive coverage and competitive shipping fees, you can easily get your dream mattress delivered to your home in no time.
How long does it take for a mattress to be delivered?
If you have recently purchased a mattress from Mattress Firm, you may be wondering how long it will take for your new bed to arrive. The delivery time for a mattress can vary depending on a few factors, but the team at Mattress Firm is dedicated to getting your mattress to you as quickly and efficiently as possible.
Once you have completed your purchase, you should receive a confirmation email with an estimated delivery date. This date is typically within 7-14 days, but can vary depending on your location and availability of the specific mattress you ordered.
If you need your mattress sooner, Mattress Firm also offers expedited delivery options for an additional fee. These options include same-day or next-day delivery, so you can start enjoying your new mattress as soon as possible.
Please keep in mind that during peak seasons, such as holidays or major sales events, there may be slight delays in delivery times due to high demand. However, Mattress Firm strives to meet the estimated delivery dates and keep customers informed of any changes.
It's important to note that mattress delivery times could also be impacted by unforeseen circumstances, such as inclement weather or unexpected traffic delays. In these cases, Mattress Firm will do their best to notify customers and provide updates on the status of their delivery.
In summary, the average delivery time for a mattress from Mattress Firm is 7-14 days, but expedited options are available for those who need their mattress sooner. And even during peak seasons or unforeseen circumstances, the team at Mattress Firm will work to get your mattress to you as quickly and efficiently as possible.
Special considerations for delivery during peak seasons
During peak seasons, such as holidays or major sales, demand for mattress delivery may be higher than usual. As a result, it is important to plan ahead and place your order early to avoid potential delays.
- Be aware of estimated delivery dates: Mattress Firm provides estimated delivery dates at the time of purchase. However, during peak seasons, these dates may be subject to change due to high volume of orders. Keep an eye on your order status and contact customer service if you have any concerns.
- Consider alternative delivery options: If you need your mattress by a specific date, Mattress Firm offers the option of expedited delivery for an additional fee. You can also choose to pick up your mattress from a nearby store to avoid potential shipping delays.
- Be flexible with delivery times: Delivery schedules during peak seasons can often be tight and unpredictable. It is recommended to have a flexible schedule and be available for delivery within the designated time frame. If you are unable to accommodate the delivery, you can reschedule for a later date.
- Keep in touch with customer service: If you have any questions or concerns about your delivery, do not hesitate to contact Mattress Firm's customer service. They will be able to provide updates and assist with any issues that may arise.
It is important to note that while Mattress Firm strives to deliver all orders in a timely manner, external factors such as weather conditions or unexpected delays in shipping may occur. The company apologizes for any inconvenience and will work to resolve any issues as quickly as possible.
If you plan ahead and stay informed, you can ensure a smooth and stress-free delivery experience even during peak seasons. Choosing Mattress Firm for your mattress delivery needs means you can count on their reliable service and commitment to customer satisfaction.
Conclusion: Why choose Mattress Firm for your mattress delivery needs?
After considering all the factors involved in mattress delivery, it is clear that Mattress Firm is the ideal choice for your needs. Not only do they offer a convenient and hassle-free delivery process, but they also have a wide range of options to suit your specific preferences and requirements. Whether you prefer same-day delivery or scheduled delivery, Mattress Firm has got you covered.
One of the major advantages of choosing Mattress Firm for your mattress delivery is their extensive coverage areas. They deliver to most locations across the country, making it easier for customers from all over to get their desired mattresses. Additionally, their shipping fees are reasonable and transparent, ensuring that you won't be faced with any unexpected costs.
Another important consideration is the speed of delivery, and Mattress Firm excels in this aspect as well. With their efficient delivery process, you can expect your mattress to arrive at your doorstep within a few days after purchase. However, during peak seasons such as holidays or sales events, there may be some delays, but Mattress Firm strives to keep them to a minimum.
Overall, Mattress Firm understands the importance of timely and reliable delivery, and they go above and beyond to ensure customer satisfaction. So, whether you are in need of a new mattress urgently or planning ahead, choosing Mattress Firm for your delivery needs is a decision you won't regret. With their top-notch service and commitment to customer convenience, you can rest assured that your mattress will be delivered efficiently and safely.
